The top rated phone service provider for small and mid-sized businesses.Our History
Gabbit, LLC was founded in 2013 with the exclusive purpose of serving the 57+ million small and mid-sized businesses that have been underserved for over a decade by large telecom.
Gabbit’s goal is to bring every business an easy to use, feature rich phone service that saves them money.
Our platform leverages reliable and proven SIP technology utilizing the customers’ existing Internet connection. This platform can provide over 70+ different features that will fit just about every business. At Gabbit, we continually expand our network and add customer requested features.
During the early product development stages Gabbit utilized a prominent marketing firm to conduct focus groups to determine what the marketplace wanted and what their complaints were with their existing providers. From that information, we created a simplified product that would fit a company of one employee up to hundreds and all for the industry’s lowest rate. And, all our quoted prices include applicable taxes, fees and surcharges. We also include unlimited long-distance phone calls in the US and Canada, and reduced rate International calls to most other countries.
In 2014, we began providing services in the St. Louis, Missouri market with planned growth throughout the Midwest. We now serve businesses from coast to coast, with thousands of customers in almost every state.
Gabbit Has The Answers
To Your Business Needs.
What is Gabbit?
Gabbit is a VoIP phone service for small and mid-sized businesses.
What is VoIP?
VoIP stands for Voice over Internet Protocol. It is a way to make voice calls over the internet. It is an alternative to traditional landlines. Learn more about how our system works here.
How does Gabbit work?
Gabbit calls are connected through your internet connection to our Data Centers (we have redundant U.S. based data centers to ensure reliability) using cutting-edge VoIP phone technology. All calls are routed over the nation’s largest fiber optic networks.
What features does Gabbit offer?
Gabbit provides over 70+ business-class features in our cloud.
- Calling? Unlimited plan (in the lower 48 and Canada).
- Call recording, forwarding, transferring? Of course.
- Conference calling—even over video? Always.
- Crystal-clear voice quality? On every single call.
How much does Gabbit cost?
Each seat (extension) costs $10 per month. Call paths (lines) cost $26 per line per month. All fees and taxes are included!
Learn more about our pricing here.
My current phone bill says I’m only paying $24.99. How is Gabbit cheaper?
Not so fast! Other VoIP service providers advertise their base price, making them seem like an excellent deal. But when you add in all the other fees, taxes, and services you’re paying for, you’ll see your total monthly bill is much higher than that $24.99!
Many other VoIP service providers advertise low monthly rates, but check out the fine print. Those rates are not for customers with a couple of lines…They don’t kick in until 20+ lines are bought. And none offer personal 1-on-1 on-boarding and training.
Do I have to sign a contract?
No, our standard published price is for month-to-month service. If, however, you want to lease equipment and receive a discount off of our already low monthly price, we make that easy with multi-year agreements.
Gabbit doesn’t trap you with fine print.
How many phone numbers do I get?
You can get as many as you want! At only $25 per line, you’ll be able to afford the high-quality voice and video calls you’ve been looking for. You don’t NEED additional phone numbers, but If you want to have them for marketing purposes or because you have direct dialing setup in your current system, we support local numbers in over 99% of the continental U.S.
Can I keep my current phone number?
In almost every case the answer is Yes. The 1996 Federal Communications Act states that you are the owner of your number and can move it to a new provider. There are a couple of exceptions for telephone companies serving rural area. Our pre-sales customer service department can tell you if your number is portable before you sign up for Gabbit service.
Do I need to buy new phones?
Yes, many of the features we offer will only work with the telephone handsets that we sell. The good news is that we sell many different models at a wholesale price without any markup. We want to be your service provider for a long time. We don’t make a profit selling equipment.
Also, if you would prefer not to pay for new phones up-front, we offer various lease and rental options.
What is the set-up like?
Simple! Once you’ve signed up for service, a Gabbit customer service technician will contact you to work on customizing your system and training you on our web portal. We do this before you receive your telephones so that when you get them and plug them in, your entire system is ready to go and is exactly as you want it, including enabling optional features such as call recording and SMS texting. Still nervous? Give us a call and we’ll let you know what to expect – no strings attached.
What kind of internet do I need?
You can use the same broadband or high-speed Internet service that you already use.
A typical phone call uses about 44Kbps (Kilobits per second) of data in each direction, and a typical Internet connection can handle a minimum of 10Mbps (Megabits per second) for both downloading and uploading data. There are 1000Kbps in 1Mbps. This means that a 10Mbps connection can make 227 calls at the same time… And we’re guessing you don’t do that too often!
If my internet goes down, will I still be able to receive calls?
Yes. We offer a feature called continuity of service, which ensures that your calls are automatically transferred to your cell phone or the Gabbit smartphone app until your Internet service is restored. You’ll never miss a call.
Can Gabbit handle big customers?
Yes. While we have designed a simplified, tierless pricing plan that delivers savings for small and mid-sized businesses, our pricing structure can save large companies a lot of money too. But make no mistake, our network and data centers can handle even the largest enterprise customer with locations across town or across the country. In fact, our systems can handle customers with up to 999,999 phones under one account.
Can I have a single phone system across multiple locations?
Yes. Our cloud can unify your business under one phone system. With Gabbit, you can use extension-to-extension dialing between locations, transfer calls between locations, use auto attendants to direct customers to the right location and control where and when the phone rings based on our time-based routing feature.
You can also share phone lines across all of your locations to save more money. Because Gabbit charges the lowest per extension price in the industry, you’ll save a ton over other VoIP providers and traditional phone companies.
Does Gabbit have a softphone app?
Of course! Our softphone mobile app is available for Apple and Android devices and works on every wireless carrier. With our app, you can make and receive calls like you’re at your office even if you’re halfway around the world. You can even send text messages from your business number, transfer calls and see your entire call history.
How do I switch phone companies?
We’re so glad you asked! We love new customers. Switching carriers is easy with Gabbit.
First, give us a call. We can explain our features, benefits, and pricing to you—and show you how much you can save when you unbundle your phone and internet and move to Gabbit’s VoIP service.
Once you commit to moving forward, we’ll set up your new account and discuss hardware options. We’ll explain how we set everything up, port you numbers from your old phone company and schedule a convenient date for the move. It typically takes about 10 days to move business phone numbers between phone companies.
About a week before we get your phone numbers, one of our customer service technicians will call you to discuss customizing your phone system and training you on our user friendly web portal. Also, we have local installers in most cities and towns who will can come to you to set up your new service if you want the extra help. Most of our customers prefer to set the phones up themselves though because all of the handsets will arrive pre-programmed and ready to use. Just plug them in and you’re all set. If you choose to use the softphone app, we can even show you how to do that on your own devices. Our technicians are here to answer any questions and troubleshoot any issues day or night.
Oh, and good news: You don’t have to contact your current carrier. Your Gabbit service representative will do 100% of the heavy lifting to transfer your number for you!
How do I contact Gabbit?
Our sales department is available every business day to answer your questions about Gabbit’s features and pricing, how to switch phone companies, and any other questions you have.
Give us a call at 855-542-2248 or fill out our form below!