What is CNAM?

Not so many years ago, people actually used to answer phone calls without knowing who was on the other end. In our current world of constant communication, the ability to identify incoming calls has become an integral part of our daily lives. Caller ID, a feature that displays the name and phone number of the person calling, has evolved over the years to enhance our telecommunication experience. One crucial component of this system is CNAM, which plays a significant role in providing more context to incoming calls.

CNAM, short for Caller ID Name, is a telecommunication feature that associates a name with the phone number of the calling party.

Unlike traditional Caller ID, which only displays the incoming phone number, CNAM enriches this information by presenting the name associated with that particular number. This enhancement provides users with valuable context, allowing them to identify callers more easily and make informed decisions about answering or rejecting calls.

The operation of CNAM involves a comprehensive database that pairs phone numbers with corresponding names. When someone makes a call, the telecommunication system queries this CNAM database to retrieve the associated name linked to the caller’s phone number. The name is then displayed on the recipient’s phone as part of the Caller ID information. Gabbit’s CNAM feature is offers the utmost in accuracy and availability. Our available databases are extensive and elicit up-to-date information.

  • CNAM significantly improves the call identification process by adding a layer of personalization to incoming calls.

Instead of merely seeing a number, users can quickly recognize the name of the caller, making it easier to decide whether to answer the call. Also, in a time when phone scams and fraudulent calls are prevalent, CNAM plays a vital role in building trust and enhancing security. By displaying the caller’s name, users can better assess the legitimacy of the call and avoid potential scams.

  • Gabbit’s CNAM is a powerful tool for your business, too.

Your organization presents a consistent and professional image when making outbound calls. Customers are more likely to answer calls from recognized and reputable entities, leading to improved communication and customer relations. CNAM contributes to a more personalized communication experience. Users can quickly identify friends, family, or colleagues calling, fostering stronger connections in both personal and professional relationships.

Here at Gabbit, we know the
business VoIP landscape is crowded.

Your choice in communication providers is important to your success. Once you’ve made the switch to Gabbit, your business name will be synonymous with smart choices and state-of-the-art technology. We are experts in everything VoIP. Gabbit gives enterprise-level features with superior cloud phone technology at a fraction of the cost of traditional phone systems. Choose the efficiency, scalability, and reputation-building service of Gabbit VoIP. Contact Gabbit today at 1-855-542-2248.