What is VoIP Quality of Service (QoS)?

Not all VoIP is created equal. Your business deserves the most advanced technology available, and Gabbit is committed to keeping your business communication at the head of the pack. Quality of Service (QoS) is a critical aspect of VoIP because it ensures that voice traffic gets prioritized over other types of data traffic, such as file transfers or video streaming.

This prioritization is necessary because VoIP traffic is real-time and requires a consistent, low-latency connection to maintain clear audio quality. Without QoS, VoIP traffic can be delayed or dropped, resulting in choppy audio, dropped calls, and overall poor call quality.

Suppose you are on a conference call with an important client, and suddenly, the call drops or your connection makes it difficult to hear what the other person is saying. This scenario reflects your experience when using VoIP over an unreliable network connection. Quality of Service (QoS) is a network feature that helps prioritize and allocate bandwidth to prioritize high-importance traffic like voice traffic needed for VoIP calls. The QoS setting ensures that the voice traffic does not have to compete with other traffic for bandwidth and helps the network manage loads to avoid congestion. Thus, enabling QoS ensures high-quality voice communication with better sound clarity, low latency, and minimal delay, allowing uninterrupted communication no matter where you are.

QoS is especially vital for businesses with employees and customers in multiple locations. With QoS enabled, network administrators can monitor traffic and manage data streams to ensure that the most important traffic gets through during periods of congestion, high load, or peak network traffic times of the day. Without QoS, any increase in network traffic will cause voice quality to degrade and result in dropped calls or communication interruptions. Implementing QoS in the network also helps avoid delays and jitter like increased latency (delay), packet loss, and network congestion, making it easier to manage network traffic and troubleshoot issues in the future.

The implementation of QoS in VoIP communication guarantees a high level of network security and reliability. In VoIP without QoS, data can get lost or become vulnerable to unwanted access by cyber attackers. With QoS enabled, users can enjoy better security measures like traffic encryption protocols and other advanced network security features that build trust in the business’s communication network and limit security threats.

QoS is essential for effective VoIP communication and guarantees a better user experience. QoS, as part of Gabbit’s VoIP platform, helps businesses save on communication costs, as it prioritizes voice traffic, improves the reliability and security of their communication networks, and simplifies network management. QoS is a crucial element in the successful implementation of VoIP, ensuring that voice data is transmitted reliably and with minimal delay. By managing and prioritizing network traffic, QoS mechanisms contribute to a superior and uninterrupted communication experience.

Gabbit’s superior cloud phone technology keeps your business going at a fraction of the cost of a traditional phone system. Say no to traditional phone service and say yes to the efficiency, scalability, and reputation-building service of Gabbit VoIP. Say more. Spend less. Contact Gabbit today at 1-855-542-2248, or email us at sales@gabbit.com.