Help Avoid Customer Frustration

• Switching to Gabbit requires no upfront hardware costs or technical expertise.

We also know our state-of-the art cloud based communications will save you money. Our U.S.-based support team handles onboarding, integrates with your existing tools (like CRM platforms), and provides 24/7 troubleshooting. We’re not just selling a phone system—we’re delivering peace of mind.

• For urgent scenarios, our simultaneous ring feature ensures calls reach multiple devices at once—desk phones, mobile devices, or even softphones on laptops.

Imagine a high-priority client call ringing through to your account manager’s phone, their backup colleague, and a department supervisor simultaneously. This redundancy guarantees someone answers promptly, even during peak hours or remote work scenarios.

• When call volumes spike, Gabbit’s adaptive call queues act as a pressure valve.

Customers receive real-time updates on their position in line, with the option to request a callback instead of waiting. For critical support issues, escalations can automatically route calls to senior staff or alternate departments, preventing frustration from boiling over.

• A glitchy phone system erodes credibility.

Gabbit’s VoIP platform leverages enterprise-grade cloud infrastructure with 99.99% uptime, end-to-end encryption, and HD voice quality. Background noise suppression and echo cancellation ensure every conversation is crystal clear, whether your team is in the office, at home, or on the go. Automated failover protocols reroute calls instantly during outages, so unforeseen disruptions never leave customers hanging.

• Frustrated employees can’t deliver exceptional service.

Gabbit’s analytics dashboard provides insights into call patterns, agent performance, and peak demand periods. Use this data to balance workloads, refine training, and equip your team to resolve issues faster. When your staff isn’t scrambling to manage chaotic call flows, they can focus on what matters: building rapport and solving problems.

• Gabbit’s available features are designed to keep your costs down and your customer’s happy.

Traditional phone setups often funnel calls to individual extensions, leaving customers stranded if a line is busy. Gabbit’s VoIP technology eliminates this bottleneck with intelligent call distribution. Configure custom rules to route incoming calls to entire departments or teams, not just specific employees. If your sales representative is on another call, the system instantly redirects the next inquiry to another available agent within the same group. No hold times. No voicemail purgatory. Just seamless transitions that keep conversations flowing.